Purpose – The paper aims to outline benchmarking and performance monitoring practice developed by the New Zealand Health Information Service at a diagnosis‐related group (DRG) level. Design/methodology/approach – The indicators are calculated from the routine hospital discharge data in the...

Purpose – The aim of the study is to examine the feasibility of comparing hospitals internationally and to highlight some of the barriers. Design/methodology/approach – Comparative analysis of anonymised patient‐level data from hospitals in New Zealand and the UK. Findings – Comparisons...

Examines the move towards a commercialized, economically driven, health sector in New Zealand. Reforms involve extensive organizational rearrangements and the creation of profit‐driven businesses in place of public hospitals. These institutional rearrangements involve the fabrication of new...

Recent developments in performance measurement and reporting systems in the UK National Health Service (NHS) have created new challenges in costing health care services. In particular, the introduction of the “National Reference Costing Exercise” (NRCE) has substantively changed the way in...