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Hotellerie
Spain
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Export
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Dienstleistungsqualität
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Qualitätsmanagement
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Navarro García, Antonio
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Calvo-Mora, Arturo
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Periañez-Cristóbal, Rafael
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Rondán-Cataluña, Francisco J.
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Sánchez-Franco, Manuel J.
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Achieving competitive advantage through quality management
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Psychology & marketing
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ECONIS (ZBW)
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Tourism for all and performance : an analysis of accessibility management in hotels
Calvo-Mora, Arturo
;
Navarro García, Antonio
; …
- In:
Achieving competitive advantage through quality management
,
(pp. 111-132)
.
2015
Persistent link: https://www.econbiz.de/10011300846
Saved in:
2
Online customer service reviews in urban hotels : a data mining approach
Sánchez-Franco, Manuel J.
;
Navarro García, Antonio
; …
- In:
Psychology & marketing
33
(
2016
)
12
,
pp. 1174-1186
Persistent link: https://www.econbiz.de/10011627315
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