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Measuring hotel performance using the balanced scorecard : a theoretical construct development and its empirical validation

Elbanna, Said; Eid, Riyad; Kamel, Hany - In: International journal of hospitality management 51 (2015), pp. 105-114

Persistent link: https://www.econbiz.de/10011413952

Muslim service quality dimensions in the tourism and hospitality industry : construct development and measurement validation

Eid, Riyad; Abdelkader, Ali Ahmed - In: International journal of islamic marketing and branding 2 (2017) 3, pp. 215-231

Persistent link: https://www.econbiz.de/10011858379

Determinants of innovative behaviour in the hotel industry : a cross-cultural study

Eid, Riyad; Agag, Gomaa - In: International journal of hospitality management 91 (2020), pp. 1-12

Persistent link: https://www.econbiz.de/10012388569

Questioning the appropriateness of examining guanxi in a wasta environment : why context should be front and center in informal network research : a commentary on "De-linking from...

Horak, Sven; Abosag, Ibrahim; Hutchings, Kate; … - In: Management and organization review : MOR ; the official … 19 (2023) 5, pp. 1040-1045

Persistent link: https://www.econbiz.de/10014436568

A rejoinder to: "Questioning the appropriateness of examining guanxi in a wasta environment: Why context should be front and center in informal network research : a commentary on "...

Shaalan, Ahmed; Eid, Riyad; Tourky, Marwa E. - In: Management and organization review : MOR ; the official … 19 (2023) 5, pp. 1046-1048

Persistent link: https://www.econbiz.de/10014436571

Understanding guests' intention to visit green hotels

Eid, Riyad; Agag, Gomaa; Shehawy, Yasser Moustafa - In: Journal of hospitality & tourism research : JHTR ; the … 45 (2021) 3, pp. 494-528

Persistent link: https://www.econbiz.de/10012483411

De-linking from Western epistemologies : using guanxi-type relationships to attract and retain hotel guests in the Middle East

Shaalan, Ahmed; Eid, Riyad; Tourky, Marwa - In: Management and organization review : MOR ; the official … 18 (2022) 5, pp. 859-891

Relationships are widely recognized as key to business success in the form of both informal interpersonal networks and formal organizational relationships. While Chinese personal networks (guanxi) have attracted scholars’ interest, the concept has not been fully investigated or understood in...

Persistent link: https://www.econbiz.de/10013469637