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Hotellerie
Consumer behaviour
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Successful implementation of CRM in luxury hotels : determinants and measurements
Sarmaniotis, Christos
;
Assimakopoulos, Costas
; …
- In:
EuroMed journal of business
8
(
2013
)
2
,
pp. 134-153
Persistent link: https://www.econbiz.de/10010198165
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