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~subject:"Hotellerie"
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Hotellerie
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Alonso-Almeida, M. Mar
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Liasidou, Sotiroula
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Rodríguez Antón, José Miguel
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Umbelino, Jorge
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Viegas, Cláudia
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Enlightening tourism : ET ; a pathmaking journal
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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ECONIS (ZBW)
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Quality certification systems and their impact on employee satisfaction in services with high levels of customer contact
Rodríguez Antón, José Miguel
;
Alonso-Almeida, M. Mar
- In:
Total quality management & business excellence : an …
22
(
2011
)
1/2
,
pp. 145-157
Persistent link: https://www.econbiz.de/10008986617
Saved in:
2
Sufficiency and insufficiency of hotel facilities and services for guests with special needs : the cases of Portugal and Cyprus
Liasidou, Sotiroula
;
Umbelino, Jorge
;
Viegas, Cláudia
- In:
Enlightening tourism : ET ; a pathmaking journal
11
(
2021
)
2
,
pp. 558-591
Persistent link: https://www.econbiz.de/10012801594
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