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~subject:"Hotellerie"
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Hotellerie
Malaysia
31
Consumer behaviour
26
Konsumentenverhalten
26
Customer satisfaction
18
Kundenzufriedenheit
18
Mobile Anwendung
16
Mobile application
16
Service quality
15
Online retailing
13
Dienstleistungsqualität
12
Innovation
12
Online-Handel
12
Tourism industry
12
Tourismuswirtschaft
12
Hotel industry
11
Relationship marketing
10
Beziehungsmarketing
9
Brand image
8
Creativity
8
Einzelhandel
8
Firm performance
8
Gastgewerbe
8
Hospitality industry
8
Kreativität
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Markenimage
8
Retail trade
8
Unternehmenserfolg
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Brand management
7
Financial institutions
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Führungsstil
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Holiday behaviour
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Leadership style
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Markenführung
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Organizational culture
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Soziales Netzwerk
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Urlaubsverhalten
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Enterprise risk management
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Innovation management
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Rahimi, Roya
5
Ahmed, Ishfaq
3
Nawaz, Muhammad Musarrat
2
Salmiah Mohamad Amin
2
Wan Khairuzzaman Wan Ismail
2
Aldakhil, Abdullah Mohamed
1
Amin, Muslim
1
Amin, Salmiah Mohamad
1
Cobanoglu, Cihan
1
Gunlu, Ebru
1
Ismail, Wan Khairuzzaman Wan
1
Kozak, Metin
1
Priporas, Constantinos-Vasilios
1
Sajad Rezaei
1
Stylos, Nikolaos
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Vedanthachari, Lakshmi Narasimhan
1
Wu, Chengzhong
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International journal of contemporary hospitality management
4
Chinese management studies : CMS
2
International journal of Chinese culture and management : IJCCM
1
Journal of hospitality marketing & management
1
Journal of travel and tourism marketing
1
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ECONIS (ZBW)
8
OLC EcoSci
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1
A social exchange perspective of the individual guanxi network : evidence from Malaysian-Chinese employees
Ahmed, Ishfaq
;
Wan Khairuzzaman Wan Ismail
;
Salmiah …
- In:
Chinese management studies : CMS
7
(
2013
)
1
,
pp. 127-140
Persistent link: https://www.econbiz.de/10009752684
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2
Individual guanxi network and social exchange relations : an evidence from Malaysian hotel industry
Ahmed, Ishfaq
;
Wan Khairuzzaman Wan Ismail
;
Salmiah …
- In:
International journal of Chinese culture and management …
3
(
2013
)
3
,
pp. 254-267
Persistent link: https://www.econbiz.de/10009791527
Saved in:
3
The structural relationship between TQM, employee satisfaction and hotel performance
Amin, Muslim
;
Aldakhil, Abdullah Mohamed
;
Wu, Chengzhong
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
4
,
pp. 1256-1278
Persistent link: https://www.econbiz.de/10011708033
Saved in:
4
A social exchange perspective of the individual guanxi network : evidence from Malaysian-Chinese employees
Ahmed, Ishfaq
;
Ismail, Wan Khairuzzaman Wan
;
Amin, …
- In:
Chinese management studies : CMS
7
(
2013
)
1
,
pp. 127-140
Persistent link: https://www.econbiz.de/10010147097
Saved in:
5
Customer relationship management (people, process and technology) and organisational culture in hotels : which traits matter?
Rahimi, Roya
- In:
International journal of contemporary hospitality management
29
(
2017
)
5
,
pp. 1380-1402
Persistent link: https://www.econbiz.de/10011732137
Saved in:
6
Organizational culture and customer relationship management : a simple linear regression analysis
Rahimi, Roya
- In:
Journal of hospitality marketing & management
26
(
2017
)
4
,
pp. 443-449
Persistent link: https://www.econbiz.de/10011707131
Saved in:
7
Implementing Customer Relationship Management (CRM) in hotel industry from organizational culture perspective : case of a chain hotel in the UK
Rahimi, Roya
;
Gunlu, Ebru
- In:
International journal of contemporary hospitality management
28
(
2016
)
1
,
pp. 89-112
Persistent link: https://www.econbiz.de/10011435696
Saved in:
8
Impact of customer relationship management on customer satisfaction : the case of a budget hotel chain
Rahimi, Roya
;
Kozak, Metin
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 40-51
Persistent link: https://www.econbiz.de/10011669947
Saved in:
9
Unraveling the diverse nature of service quality in a sharing economy : a social exchange theory perspective of Airbnb accommodation
Priporas, Constantinos-Vasilios
;
Stylos, Nikolaos
; …
- In:
International journal of contemporary hospitality management
29
(
2017
)
9
,
pp. 2279-2301
Persistent link: https://www.econbiz.de/10011761805
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