"Human Capital in the Indian IT / BPO Industry analyses human capital management in the Indian information technology (IT) and business process outsourcing (BPO) industry, which has created a new paradigm for organising global talent engaged in designing and delivering IT and BPO services. The...

Using the resource-based view of the firm, this article examines how different resources are used by small- and medium-sized enterprises (SMEs) in response to environmental uncertainty in an emerging market context. A survey was conducted involving 212 owners, CEOs, or managing directors of SMEs...

Compiling the best practices of business excellence frameworks around the world, this new book addresses the need for innovative research on sustainable business performance. Using detailed empirical studies, the authors outline the motives and benefits of the implementation of such frameworks...

1. Sustainable Business Practices for Rural Development -- 2. Rural Development Through Sustainable Business Practices: Juxtaposition of Public and Private Initiatives -- 3. Skill Development: Role of Industry-Academia Dyadic Collaboration for Sustaining the Construction Supply Chain in Rural...

1. Introduction -- 2. The Impact of Cross Cultural Training on Employee Performance in the UAE Hospitality Industry -- 3. Low Employee Engagement in the UAE: Causes and Solutions to overcome the Issue -- 4. The Impacts of High Employee Turnover in the UAE Hospitality Industry -- 5. The Effects...