Purpose – The purpose of this paper is to better understand the indirect link between high-performance work systems (HPWSs) and firm performance in Chinese professional service firms (PSFs) by investigating the mediating role of organizational ambidexterity, i.e. a firm’s capability to...

Purpose – The purpose of this paper is to examine how a system of human resource management (HRM) practices, labelled high-performance work systems (HPWS), influences organizational innovation in professional service firms (PSFs). In this study, innovation in PSFs is seen as an indicator of...

A feature of the industrial landscape in the 1990s is the emergence of a growing number of non‐union companies. Numerous factors have been suggested to explain this increase such as an increasingly competitive product market; fear of unemployment; a shift in managerial attitudes towards trade...