Higher education institutions are investing significant effort into the improvement of student success, retention and satisfaction. Some effort is being expended in research seeking to understand influencing factors, but the majority of effort is directed towards improving teaching quality....

The Persean ethic in managerial practice refers to the willingness of managers to follow through on their espoused beliefs with others in their immediate working network. It is considered to be among the most important of managerial practices since through it managers can monitor their beliefs...