Concepts, frameworks, tools, techniques, and processes that assist management in its interaction with and direction of computer-based information systems today. Discusses the impact of the Internet, changes in the IT industry, and changes in other industries as a result of IT. Also notes the...

Changing the basis of competition, e-Business means doing business electronically by bringing together buyers and sellers. The growth of e-business moves businesses from the place to the space. The familiar components of the place: cash, checks, paper reports and documents, store fronts, and...

This case describes the challenges of implementation of IT Governance in a regional New England bank experiencing explosive and very profitable growth through mergers and acquisitions. Led by the CIO the new IT governance framework and implementation go well beyond the IT department to include;...