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IT service provider
Dienstleistungsmanagement
8
Service management
8
Information Systems Management
6
IT-Dienstleister
5
Information Systems Development Methodologies
4
Software Engineering
4
Business process management
3
Computing and Communication Sciences
3
Information
3
Information Systems Organisation
3
Information management
3
Knowledge management
3
Performance measurement
3
Performance-Messung
3
Prozessmanagement
3
Wissensmanagement
3
Corporate Governance
2
Corporate governance
2
Enterprise architecture
2
Information system
2
Information systems
2
Information technology
2
Informationsmanagement
2
Informationssystem
2
Informationstechnik
2
Quality management
2
Software development
2
Softwareentwicklung
2
Systems analysis
2
Unternehmensarchitektur
2
knowledge management
2
learning
2
social media
2
social networking
2
social relevance
2
social technologies
2
Academic engagement
1
Accounting information
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Collection of articles of several authors
1
Sammelwerk
1
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English
5
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Cater-Steel, Aileen
5
Toleman, Mark
2
Gacenga, Francis
1
Pollard, Carol
1
Tan, Wui-gee
1
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Information systems management
2
Information systems and new applications in the service sector : models and methods
1
Measuring organization information systems success : new technologies and practices
1
Selected readings on information technology management : contemporary issues
1
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ECONIS (ZBW)
5
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1
IT service personnel : changing the culture from technology to service
Cater-Steel, Aileen
- In:
Information systems and new applications in the service …
,
(pp. 183-192)
.
2011
Persistent link: https://www.econbiz.de/10009124084
Saved in:
2
Themed articles: ICT governance, strategic alignment and service management
Cater-Steel, Aileen
(
contributor
)
-
2009
Persistent link: https://www.econbiz.de/10009520438
Saved in:
3
Education for IT service management standards
Cater-Steel, Aileen
;
Toleman, Mark
- In:
Selected readings on information technology management …
,
(pp. 293-306)
.
2009
Persistent link: https://www.econbiz.de/10003759410
Saved in:
4
Justifications, strategies, and critical success factors in successful ITIL implementations in US and Australian companies : an exploratory study
Pollard, Carol
;
Cater-Steel, Aileen
- In:
Information systems management
26
(
2009
)
2
,
pp. 164-175
Persistent link: https://www.econbiz.de/10003906169
Saved in:
5
Measuring IT service management performance : a model development
Gacenga, Francis
;
Cater-Steel, Aileen
;
Toleman, Mark
; …
- In:
Measuring organization information systems success : …
,
(pp. 102-119)
.
2012
Persistent link: https://www.econbiz.de/10009626963
Saved in:
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