Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"ITSM"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impact of senior managemen...
Similar by person
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
ITSM
Business process management
7
Prozessmanagement
6
Information technology
4
Informationstechnik
4
Norway
4
IT service management
3
ITIL
3
Norwegen
3
Betriebliches Informationssystem
2
Business intelligence system
2
Dienstleistungsmanagement
2
IT management
2
IT service provider
2
IT-Dienstleister
2
IT-Management
2
Information management
2
Informationsmanagement
2
Service management
2
Standardisierung
2
Standardization
2
Agency theory
1
Anreiz
1
Armed forces
1
Bibliometrics
1
Bibliometrie
1
Bibliothek
1
Business process re‐engineering
1
Case study
1
Certification
1
Computer network
1
Computernetz
1
Corporate culture
1
Corporate foresight
1
Delphi technique
1
Delphi-Methode
1
Dienstleistung
1
Dienstleistungsqualität
1
Dienstleistungssektor
1
Digital platform
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Iden, Jon
3
Eikebrokk, Tom Roar
2
Eikebrokk, Tom R.
1
Published in...
All
Information systems management
1
International journal of information technology and management : IJITM
1
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Using the ITIL process reference model for realizing IT governance : an empirical investigation
Iden, Jon
;
Eikebrokk, Tom Roar
- In:
Information systems management
31
(
2014
)
1
,
pp. 37-58
Persistent link: https://www.econbiz.de/10010383218
Saved in:
2
Enabling a culture for IT services : the role of the IT infrastructure library
Eikebrokk, Tom Roar
;
Iden, Jon
- In:
International journal of information technology and …
15
(
2016
)
1
,
pp. 14-40
Persistent link: https://www.econbiz.de/10011713520
Saved in:
3
Strategising IT service management through ITIL implementation : model and empirical test
Eikebrokk, Tom R.
;
Iden, Jon
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 238-265
Persistent link: https://www.econbiz.de/10011723559
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
