Abramovsky, Laura; Griffith, Rachel; Sako, Mari - 2009
This Briefing Note considers recent trends in specialisation, outsourcing and offshoring of business services … activities out of the back office of a factory, and into a specialised payroll office. Outsourcing is specialisation outside the … firm. This occurs when firms opt to ‘buy’ rather than ‘make’ in-house. Outsourcing involves greater specialisation as firms …