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The INSTAQUAL scale : an instrument for measuring service quality of management institutions
Kumar, Sanjeev; Dash, Manoj Kumar - In: International journal of services, economics and management 6 (2014) 4, pp. 377-394
Persistent link: https://www.econbiz.de/10011471749
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Impact of student perceived service quality and faculty transformational leadership on student satisfaction and student motivation : an empirical study
Agrawal, Nikhil; Sangwan, Dhruv; Prabhu, H. Mahesh - In: International journal of services and operations … 41 (2022) 3, pp. 343-356
Persistent link: https://www.econbiz.de/10013257527
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Role of information of service quality in formation of behavioural intention among students : empirical analysis in university settings
Gadhavi, Dharmesh D.; Patel, Jayesh D.; Shukla, Yupal S. - In: International journal of services, economics and management 9 (2018) 1, pp. 61-76
Persistent link: https://www.econbiz.de/10011971901
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Developing a scale to measure students' perception of service quality in the Indian context
Jain, Rajani; Sahney, Sengeeta; Sinha, Gautam - In: The TQM journal : the international review of … 25 (2013) 3, pp. 276-294
Persistent link: https://www.econbiz.de/10009756365
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Effect of student perceived service quality on student satisfaction, loyalty and motivation in Indian universities : development of HiEduQual
Annamdevula, Subrahmanyam; Bellamkonda, Raja Shekhar - In: Journal of modelling in management 11 (2016) 2, pp. 488-517
Persistent link: https://www.econbiz.de/10011529513
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Moderating effect of perceived trust on service quality : student satisfaction relationship : evidence from Indian higher management education institutions
Sonali Singh; Jasial, Sumeet Singh - In: Journal of marketing for higher education 31 (2021) 2, pp. 280-304
Persistent link: https://www.econbiz.de/10012695063
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Measuring international students' satisfaction with higher education in India : develooment & validation in INHedPERF model
Chadha, Bandana; Tomar, Vivek Singh; Rai, R. S.; Dugar, … - In: International journal of applied business and economic … 15 (2017) 1, pp. 251-265
Persistent link: https://www.econbiz.de/10011673303
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Cognitive, socioemotional, and behavioural returns to college quality
Dasgupta, Utteeyo; Mani, Subha; Sharma, Smriti; … - 2017
We exploit the variation in the admissions process across colleges of a leading Indian university to estimate the causal effects of enrolling in a selective college on: cognitive attainment using scores on standardized university exams; behavioural preferences such as risk, competitiveness, and...
Persistent link: https://www.econbiz.de/10011635655
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Cognitive, socioemotional and behavioral returns to college quality
Dasgupta, Utteeyo; Mani, Subha; Sharma, Smriti; … - 2017
We exploit the variation in the admissions cutoffs across colleges of a leading Indian university in a regression discontinuity framework to estimate the causal effects of enrolling in a selective college on: cognitive attainment, behavioral preferences, and Big Five personality. We find that...
Persistent link: https://www.econbiz.de/10011641548
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Students’ Perception towards Service Quality of Private Higher Educational Institution in Bangladesh
Hassan, Azizul - 2020
direct and significant effect on overall students' satisfaction on service quality dimension and internet facilities …, research facilities and administrative services have significant indirect influence to the students' overall satisfaction …. Therefore, if the university desires to carry out better students' satisfaction, they have to improve the above dimensions …
Persistent link: https://www.econbiz.de/10014093861