Gupta, Kriti Priya; Bhaskar, Preeti; Singh, Swati - In: Journal of Information Technology Research (JITR) 9 (2016) 4, pp. 28-44
In this paper, the authors present an integrated model based on Unified Theory of Acceptance and Use of Technology (UTAUT), trust and citizen satisfaction, to explore the factors which influence the adoption of e-government services in Delhi (India). The findings indicate that effort expectancy,...