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Can salesperson guilt lead to more satisfied customers? : findings from India

Gabler, Colin B.; Agnihotri, Raj; Itani, Omar S. - In: The journal of business & industrial marketing 32 (2017) 7, pp. 951-961

Persistent link: https://www.econbiz.de/10011773559

When do corporate social responsibility initiatives impact on customer-facing employees? : evidence from India and the Netherlands

Vlachos, Pavlos A.; Panagopoulos, Nikolaos G.; … - In: The international journal of human resource management 25 (2014) 22, pp. 3086-3112

Persistent link: https://www.econbiz.de/10010474939

Age and job satisfaction : an empirical investigation among the pharmaceutical sales and marketing professionals in India

Sanjeev, M. A. - In: International journal of human resources development … 17 (2017) 3/4, pp. 315-332

Persistent link: https://www.econbiz.de/10011844895

A study of job satisfaction of front line sales employees in insurance sector of India

Rayat, Ruchi; Aqeel, Hussain; Tyagi, Lokinder Kumar - In: Manthan : journal of commerce and management 5 (2018) 1, pp. 32-45

Persistent link: https://www.econbiz.de/10011981434

Relationship between creativity, adaptive selling, and sales performance : the moderating role of job satisfaction

Banerjee, Bidisha; Bag, Sudin - In: Asian Academy of Management journal 27 (2022) 2, pp. 83-105

Despite the sound number of research work on creativity, a few researchers have paid attention to the mediating role of job satisfaction between creativity, adaptive selling, and sales performance. The present study investigates the direct relationship between the salesperson’s creativity and...

Persistent link: https://www.econbiz.de/10014285243

A multipath model of salesperson performance in the financial services industry

Varghese, Jose; Edward, Manoj; Sahadev, Sunil - In: South Asian journal of business studies 6 (2017) 3, pp. 195-213

Persistent link: https://www.econbiz.de/10011801333

The impact of job satisfaction, adaptive selling behaviors and customer orientation on salesperson’s performance : exploring the moderating role of selling experience

Singh, Ramendra; Das, Gopal - In: The journal of business & industrial marketing 28 (2013) 7, pp. 554-564

Persistent link: https://www.econbiz.de/10010125761

Effects of competitive psychological climate, work-family conflict and role conflict on customer orientation : the case of call center employees in India

Sahadev, Sunil; Seshanna, Sudarshan; Purani, Keyoor - In: Journal of Indian business research 6 (2014) 1, pp. 70-84

Persistent link: https://www.econbiz.de/10010491871

Linking "satisfaction" to "intention-to-sell" and "sales performance" of individual agents in the health insurance market : empirical evidence from India

Mathur, Tanuj; Das, Gurudas; Paul, Ujjwal Kanti - In: Journal of global scholars of marketing science : … 26 (2016) 2, pp. 109-128

Persistent link: https://www.econbiz.de/10011572118

Customer orientation as a psychological construct : evidence from Indian B-B salespeople

Johlke, Mark C.; Iyer, Rajesh - In: Asia Pacific journal of marketing and logistics 29 (2017) 4, pp. 704-720

Persistent link: https://www.econbiz.de/10011791953