Economic liberalization policies adopted by the lawmakers in the last decade of the previous century have resulted in steady growth in India's GDP and the share of services sector in this growth story is remarkable. At present services sector contributes to Indian economy in a significant manner...

In India the concept and application of social entrepreneurship is still in the nascent stage. Unorganized activities by some ambitious individuals represent the social entrepreneurial space in the Indian economy. Government initiated activities backed by suitable policy framework is still...

Service Quality is a blend of two words, Service and Quality where we discover accentuation on the accessibility of value services to definitive users. RSQS scale has been used for identifying the discriminant service quality factors differentiating the consumer perception of high end apparel...

It is a fashion now to talk about China & India in year 2050. Whether it is a political meeting, economic forum, seminar, symposium, workshop and conference or by whatever name you call of public gathering, everywhere one talks about possible size of two economies after half century,...

India’s rapidly growing economy naturally demands increasing energy needs from the industrial scale down to the personal. Mindful of potential negative impacts of economic development, India is making efforts to encourage growth while preserving and protecting the environment and human rights....

Relying on qualitative interviews and thematic analysis, this paper explores how transnational call centers in India evolve practices in an attempt to counter the occasional hostility by customers based in the United States. These range from techniques which prevent customers from recognizing...

COVID-19 outbreak disrupted social and economic activity. Impacts on aviation, tourism, retail, financial markets, MSMEs and oil are assessed in this research. Travel and tourism, which contributes 9.2% of the GDP, will impact the GDP growth rate. Airlines will lose USD 1.56 billion. FPIs...

India’s series of economic reforms since 1991 have accelerated the growth but not the productivity. Productivity in the past many decades remained stagnant or not improved at pace to its peers. There are several ways and means to measure the productivity. Productivity is defined differently by...

India has low pension coverage, and the pension system is unable to fulfill its purpose. A non-contributory, basic pension can guarantee a regular income in old age to all residents of the country, regardless of earning or occupation. The feasibility of introducing such a pension in India is...

Demonetization drive of Nov. 8, 2016 led to nullification of 86% of India's currency that was in circulation. It was aimed at weeding out the black market's cash supply and counterfeit notes that are disrupting the socio-politico-economic landscape of the world's second largest emerging market....