Information Technology offshore outsourcing means using an offshore provider to handle some of an enterprise’s IT work. Offshore outsourcing now has a track record, so it has become an option that IT leaders need to consider. But the practice has raised the issue of how to manage expertise...

A captive centre is a business unit that is owned and provides services to the parent firm from an offshore location. In this paper we seek to apply a historical perspective in order to understand what factors shaped its development path. In particular we are interested to document and explain...