As an incremental change to single vendor ATM Technology, multivendor (MVS) ATM technology has already penetrated into Indian Market. However, its growth in Indian market may depend on several factors. Understanding the drivers and barriers from the point of view of all the stakeholders of this...

Purpose - The purpose of this paper is to review literature on the impact of adoption of ATM technology from the perspective of customers, banks and suppliers. As per the changing demand of the customers, innovative software solutions are regularly released. Similarly, banks are deploying CRM...

Multivendor ATM Technology is matured in developed countries. However, there is enough scope of deployment of this technology in developing countries like India. The technology facilitates rich customer experience and reduces the cost of installation and maintenance of ATM networks. Banks have...

ATM channel provides opportunity for banks to go for competent and cost effective models. There was a belief that internet banking channel will make the ATM channel irrelevant. However, ATM Channel has dominated the public technology segment, and future of ATM industry is also quite bright in...