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Operational efficiency and service delivery performance : a comparative analysis of Indian telecom service providers
Masson, Siddhant; Jain, Rachit; Ganesh, Narendra Mani; … - In: Benchmarking : an international journal ; BIJ 23 (2016) 4, pp. 893-915
Persistent link: https://www.econbiz.de/10011570684
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Productive efficiency, service quality and profitability : a comparative analysis of foreign and private banks in India
George, Sajeev Abraham - In: International journal of productivity and quality … 18 (2016) 4, pp. 518-536
Persistent link: https://www.econbiz.de/10011641380
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New organisational competences for supply chain management: a study in the Indian context
George, Sajeev Abraham; Rangaraj, Narayan - In: International journal of value chain management : IJVCM 1 (2006/07) 3, pp. 205-222
Persistent link: https://www.econbiz.de/10003472001
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An investigative study of operational performance and service quality of Indian public sector banks
George, Sajeev Abraham; Caṭṭopādhyāẏa, Nīlāñjana - In: International journal of business performance management 13 (2012) 3/4, pp. 408-425
Persistent link: https://www.econbiz.de/10009688770