Despite today’s accelerating rate and extent of change, the needed improvements within many areas of performance and quality of life have not taken place. Posits that productivity is remaining the same or even going down in many areas. Infers that learning and change have not been effective....

Offers a number of insights into the nature of spirituality in organizations and how employees can gain greater spirituality and purpose in their work. Specifically, proposes that a recent leadership theory, thought self‐leadership, can assist employees in influencing or leading themselves...

Discusses the effective use of 360‐degree feedback for enhancing managers’ self‐awareness and challenging them to engage in developmental work. Such feedback is instrumental for an unfreezing process in which managers are motivated to rethink their behaviour and its impact on others. A...

Makes the case for appearance skills: actual appearances may adversely affect the impact a person makes and reduce business effectiveness; a positive appearance relates personal identity to professional role, making the individual more comfortable and confident.

Orthodox management science has underestimated the power of creative thinking and the use of mental imaging techniques in goal achievement. In the world of sport a range of techniques involving creative visualisation have long been used by top achievers, but have only more recently been...

Indicates ways in which contact styles can significantly enhance and interrupt learning. Claims there is considerable benefit to be obtained by everyone assessing their contact style tendencies and then moderating them so that they become more helpful in maintaining contact and learning....

This article draws on a three‐year comparative study of employee relations in small, medium‐sized and large organisations in Britain. It sets out to identify, record and analyse the nature and extent of employee relations in micro‐businesses. The preliminary results that emerged from the...

Attempts to establish personality as an open system operating in and depending on an environment of cultural inputs. Reveals several factors which create difference among personalities along with their implications for modal personality. Discusses the effects of the personality‐cultural...

Finds that, in work with managers and facilitators, problems with colleagues, bosses and subordinates are among the most frequently mentioned sources of difficulty. Apart from the anguish which is often involved, failure to work well with conflict and to welcome and harness diversity can sap...

Discusses vocal skills and how their use may enhance the image of the speaker and add to the impact of a speech, talk or presentation. Emphasizes the importance of changes in tone, spontaneity of presentation and using the voice to reinforce the material.