This study sought to determine the application of Balanced Scorecard in measuring performance in small and medium-sized manufacturing enterprises (SMEs) in Kenya. The research design was a survey conducted on a target population of the manufacturing companies in Nairobi from which the stratified...

With the changing conditions of business conduct, Industry 4.0 means a rapid development of new technologies, increased intensity of competition and evolving globalization, thus presenting enterprises with new challenges. There is a need to transform business models into open models that make...