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SUMMARY -- PREFACE -- Chapter 1: Introduction -- PART I: WHAT IS SERVITIZATION AND WHAT ARE ADVANCED SERVICES -- Chapter 2: Servitization, advanced services, and outcomes -- Chapter 3: Capturing value for advanced services -- Chapter 4: Organising to deliver advanced services -- PART II: WHY...
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Purpose: This research investigates Portuguese manufacturing companies' Industry 4.0 (I4.0) maturity perception level …/implications: This study encompasses only Portuguese manufacturing organizations (50 valid responses). Moreover, the research is subject ….Originality/value: This study provides a valuable tool for manufacturing companies to identify the factors that need to be improved to create …
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