Many countries in Sub-Saharan Africa see information and communication technology (ICT) as a necessary foundation for long-term economic development. While the region has been very successful in increasing access to basic voice communications, there has been no comparable improvement in...

This book aims to help policy makers take advantage of the opportunities presented by increased cross-border trade in information technology (IT) services and IT-enabled services (ITES). It begins by defining the two industries and estimating the potential global market opportunities for trade...

This book is a compilation of two recently completed works on the convergence of information and communication technology (ICT) (Singh and Raja 2008, 2009). Since then, convergence, the eroding of boundaries among previously separate ICT services, networks, and business practices, has...