Purpose Small- and medium-sized enterprises (SMEs) exhibit limited understanding of their business processes. This lack of understanding limits the potential of these businesses and is a direct contributor to the high failure rates of this sector of the economy. Research has suggested that...

Business Process Reengineering (BPR) is the radical, cross-functional redesign of the standard operating practices used by organizations to produce or achieve certain outcomes. BPR has received considerable attention from practitioners and consultants. However, the academic literature is...

Purpose – The purpose of this paper is to briefly discuss some aspects of radio frequency identification (RFID) technology, potential applications, and challenges including scientific methods that will help to study the impacts of RFID implementation on businesses. Design/methodology/approach...