Purpose – To discuss relative advantages and disadvantages of internally operated ERP‐ and ASP‐delivered ERP functionality, and present the possible future of these alternatives. Design/methodology/approach – A thorough review of recent published papers dealing with advantages and...

Purpose – This paper seeks to understand effects of ASP utilization on organization performance measured in terms of satisfaction and educational effectiveness on the part of the customer firm. Design/methodology/approach – This study follows the positivist approach. After a research...

Purpose – The purpose of this paper is to focus on the social context of enterprise resource planning (ERP) adoption and use within an organization, emphasizing a knowledge transfer perspective. This framework is investigated in terms of the conflicts and struggles between the best practices...

Purpose – The purpose of this paper is to develop an integrated model for manpower forecasting for the information security (IS) industry, one of the fastest growing IT‐related industries. The proposed model incorporates three critical factors (feedback structure, time lags, and a flexible...

Purpose – The purpose of this paper is to identify the success factors of open‐source software in the enterprise level. It expands the application of the information systems (IS) success model in the literature to enterprise information systems (EIS). The paper presents a simplified...

Today, business organizations compete in the global marketplace. To compete successfully, organizations pursue the status of the world‐class organization (WCO). A WCO is defined as the best in its class, or as good as its best global competitor, in providing most value to the customer. The...