The impact of information technology (IT) on the hospitality and tourism industry has been extensively documented in the last two decades. However, what happens during the adoption process and to the organization over time due to changes in IT is unclear. This study applies the lens of...

Mobile Technologies and Context-Aware Systems -- Social Media Marketing Strategies -- Emotion and Sentiment Analyses -- Social Network and Interaction -- Online Reviews -- ICT and Travellers' Behaviour -- Gaming, Gamification and Smart Tourism -- Website Evaluation -- ICT Adoption -- eLearning...

This handbook provides an authoritative and truly comprehensive overview both of the diverse applications of information and communication technologies (ICTs) within the travel and tourism industry and of e-tourism as a field of scientific inquiry that has grown and matured beyond recognition....