Purpose – The purpose of this paper is to examine if, and how, investments in IT at different levels can create new product development (NPD) capabilities in terms of IT leveraging competence in NPD and NPD effectiveness. The paper also investigates how Iranian small businesses (SBs) can...

Purpose – This paper aims to explore the role of human‐resource (HR) specialists as change agents and the competencies they need in order to execute this role. Design/methodology/approach – Drawing on the HR literature, the paper enumerates the skills that HR specialists should seek to...