Innovative measurements in representative surveys are needed to draw meaningful conclusions about the prevalence of digital work and its consequences for employees' job demands and resources. Since the digitalization of work encompasses a variety of technological developments and possible...

Information technology (IT) and total quality management (TQM) have significantly impacted on most organizations and each has been widely researched. However, there is little well‐founded empirical research on the relationship between the two, particularly on the way in which TQM is influenced...