Woon, Eugene; Pang, Augustine - In: Corporate Communications: An International Journal 22 (2017) 3, pp. 329-353
Purpose Information vacuums (IVs) arise from organizational failure to satisfy the stakeholders’ informational demands during crises. The purpose of this paper is to expand Pang’s (2013) study of the phenomenon of IV by investigating its nature, stages, intensifying factors and resolution....