In this article we point at the large potentials that corporate community portals can have to support the business model of companies. In particular corporate community portals of the next generation are characterized by the integration of business intelligence tools which can facilitate or even...

Foreword / Charles E. Allen -- Preface -- About the authors -- Introduction -- How do i get started? -- Who are your clients? -- What are the key questions? -- What is the broader context for the analysis? -- How should I conceptualize my product? -- What is my analytic approach? -- Can...