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Does the extent to which an ERP system is human-centered contribute to user satisfaction with that system?

Usmanij, Petrus A.; Chu, Mei-Tai; Khosla, Rajiv - In: Journal of accounting & management information systems … 12 (2013) 4, pp. 595-625

This paper studies direct and indirect impact of the human-centered Enterprise Resource Planning (ERP) systems on user satisfaction. The objective of the paper is to measure a hierarchical influence of five human-centered dimensions on user satisfaction both directly and indirectly. This paper...

Persistent link: https://www.econbiz.de/10010339361

Assessing the impact of system quality, information quality, and service quality on enterprise resource planning (ERP) systems

Akrong, Godwin Banafo; Shao, Yunfei; Owusu, Ebenezer - In: International journal of enterprise information systems … 17 (2021) 4, pp. 69-84

Persistent link: https://www.econbiz.de/10012663787

Development and validation of an improved DeLone-McLean IS success model : application to the evaluation of a tax administration ERP

Akrong, Godwin Banafo; Shao, Yunfei; Owusu, Ebenezer - In: International journal of accounting information systems 47 (2022), pp. 1-19

Persistent link: https://www.econbiz.de/10014226680