"This book provides practical guidelines for the implementation of knowledge management strategies through the discussion of specific technologies and taxonomies of knowledge management applications. A critical mass of some of the most sough-after research of our information technology and...

"This book provides practical guidelines for the implementation of knowledge management strategies through the discussion of specific technologies and taxonomies of knowledge management applications. A critical mass of some of the most sough-after research of our information technology and...

Intro -- Contents -- Preface -- Acknowledgments -- I - Overview and Background -- 1 - Why Organizations Don't ''Know What They Know'': Cognitive and Motivational Factors Affecting the Transfer of Expertise -- 2 - A Critical Evaluation of Knowledge Management Practices -- 3 - Coming to the...