There is a substantial body of literature on information technology (IT) outsourcing. However, little is known about employing IT outsourcing to generate innovation. In this paper, we articulate the ex ante as well as ex post contracting challenges that could preclude firms from realizing such...

To improve operational efficiencies while providing state of the art healthcare services, hospitals rely on IT enabled physician referral systems (IT-PRS). This study examines learning curves in an IT-PRS setting to determine whether agents achieve performance improvements from cumulative...