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Continual process improvement for itil service operations : a lean perspective
Obwegeser, Nikolaus; Nielsen, Daniel T.; Spandet, Nicklas M. - In: Information systems management 36 (2019) 2, pp. 141-167
Persistent link: https://www.econbiz.de/10012199433
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Lean Six Sigma in IT management : enhancing quality and productivity
Dahm, Markus H.; Mohos, Csaba - 2013
Persistent link: https://www.econbiz.de/10009675614
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Cognisant computing and "lean" practices : interactions with 21st century businesses and implications
Ogu, Emmanuel C.; Benita, Amos; Uduakobong, Edy-Ewoh - In: International journal of business information systems : … 27 (2018) 2, pp. 264-275
Persistent link: https://www.econbiz.de/10011849327
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Can ICT-based process innovation improve logistics services? : the case of a Serbian logistics provider
Dalton, Sanja; Stosic, Biljana - In: International journal of logistics systems and … 41 (2022) 4, pp. 421-436
Persistent link: https://www.econbiz.de/10013450826
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Information technology strategy for a patient-oriented, lean, and agile integration of hospital pharmacy and medical equipment supply chains
Nabelsi, Véronique; Gagnon, Stéphane - In: International journal of production research 55 (2017) 13/14, pp. 3929-3945
Persistent link: https://www.econbiz.de/10011671586
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Lean-Informationstechnik im Finanzdienstleistungssektor : Wege zu Prozess- und Kostenoptimierung mit ITIL & Lean
Schäfer, Daniel - 2015
Lean-Informationstechnik im Finanzdienstleistungssektor Die Bedeutung der IT unterliegt seit ihren Anfängen einem …
Persistent link: https://www.econbiz.de/10014018178
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Lean-Informationstechnik im Finanzdienstleistungssektor : Wege zu Prozess- und Kostenoptimierung mit ITIL & Lean
Schäfer, Daniel - 2015
Persistent link: https://www.econbiz.de/10010469064
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Quality management for IT services : perspectives on business and process performance
Praeg, Claus-Peter (contributor); Spath, Dieter. (contributor) - 2011
1. IT service quality management / Dieter Spath, Wilhelm Bauer, Claus-Peter Praeg -- 2. e-Service quality / Jose Barrutia, Ainhize Gilsanz -- 3. Methods for service quality assurance / Manfred Bruhn -- 4. Quality management for IT services / Astrid Köhler, Ulrike Vauth -- 5. Comparison and...
Persistent link: https://www.econbiz.de/10011726945
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Blockchain-enabled traceability and producer’s incentive to outsource delivery
Liu, Yang; Ni, Yaodong; Ng, C. T. - In: International journal of production research 61 (2023) 11, pp. 3811-3828
Persistent link: https://www.econbiz.de/10014365421
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Risk-reward optimization, within a value assurance framework, for improving return on investment in enterprise information system engineering
Gunderson, Christopher - In: Journal of enterprise transformation : a joint … 7 (2017) 1/2, pp. 1-22
Persistent link: https://www.econbiz.de/10011779315