Buyers and providers of global IT outsourcing increasingly strive for sustainability. Lessons from global leaders can give strategic and responsive direction to the IT outsourcing industry and to buyers of outsourcing services.

Identifies the transaction costs facing small firms engagedin offshore software outsourcing and considers the strategies that small firmsadopt in order to mitigate transaction costs and manage the process of offshoresoftware development. First, a theoretical framework derived from transaction...

Buyers and providers of global IT outsourcing increasingly strive for sustainability. Lessons from global leaders can give strategic and responsive direction to the IT outsourcing industry and to buyers of outsourcing services

New information and communication technologies can make a significant contribution to the achievement of good governance goals. This 'e-governance' can make governance more efficient and more effective, and bring other benefits too. This paper outlines the three main contributions of...