This paper examines the role of information and communication technology (ICT) in enhancing the well-being of nations. Extending research on the role of ICT in the productivity of nations, we posit that the effects of ICT may not be limited to productivity (e.g., GDP), and we argue that the use...

Job erosion is a major concern globally, especially given the COVID-19 pandemic. Unemployment and low wages remain pressing societal challenges in the wake of increased automation, more so for traditionally-disadvantaged groups in the labor market, such as women, minorities, and the elderly....

A turbulent business environment is characterized by unpredictability arising from unexpected changes in market demand and consumer preferences, new technology developments, and technological breakthroughs. Our research shows that there are three types of IT-enabled business capabilities that...

This study seeks to identify the means by which information technology helps cocreate relational value in the context of interfirm relationships in the logistics industry — a large and information-intensive industry. We identify a set of IT functionalities — single-location shipping,...

This study seeks to identify the means by which information technology helps co-create relational value in the context of inter-firm relationships in the logistics industry — a large and information-intensive industry. We identify a set of IT functionalities — single-location shipping,...