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Global service organizations (GSOs), particularly those that utilize information and communication technology (ICT) at the customer interface, need to find ways of deploying these technologies that deliver both increased efficiency and manageability as well as appropriate support for the...
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revolution and digital marketing have created a shrinking force on mass media advertising. They have formed the backbone of … personalisation, marketing automation, neuromarketing, viral marketing, voice recognition, and conversion optimisation, and thus …, Artificial Intelligence (AI) has risen as the phenomenon in marketing activities. Theoretical analysis of relevant researches on …
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commerce on organisational structure, brand architecture, and IT structure. The results of a survey among 49 Chief Marketing … enhance the dependence of the marketing-related IT structure on changes in brand architecture …
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