Recent advances in information technology (IT) have enabled firms in many industries to give middle managers new access to timely production data. "Process monitoring" technologies give distant managers a window to production which can both lower their cost of monitoring subordinates and provide...

The logistics industry in Europe is under constant scrutiny due to the impact of digitalizing business processes and the globalization of competing markets, especially China and the USA. Therefore, the constant optimization of corporate legacy processes and, subsequently, the reduction of...