Purpose – The purpose of this paper is to apply the organizational learning framework to the management accounting literature to better understand why management accounting innovations succeed or fail in organizations. Design/methodology/approach – A theoretical framework integrating...

Purpose – This paper seeks to provide a conceptual framework to understand the complex technological innovation process from a cognitive perspective. Design/methodology/approach – A cross‐disciplinary literature survey from multiple academic disciplines such as business management,...

Purpose – The main aim of this research was to review which FTSE 350 companies were responding to social, ethical and environmental business‐critical global issues such as climate change, governance and technology. If they were, did this response result in innovation and transformation? The...

Unveils the myth that process breakthrough methodologies like business process improvement, process re‐engineering, and process innovation, provide a greater total organizational improvement than continuous improvement methodologies. Also shows how to combine continuous improvement and...

Many American corporations, for various reasons, have performed poorly and are now facing economic problems. However, the number of managers has increased dramatically. Their size, diversification, planning strategies, government regulations, new technologies, lack of expertise, and mistrust...

Purpose – The purpose of this paper is to apply the organizational learning framework to the management accounting literature to better understand why management accounting innovations succeed or fail in organizations. Design/methodology/approach – A theoretical framework integrating...

The first in a series of articles on “customer oriented policing”. Assesses the value structure necessary for successful implementation of management for quality and productivity improvement. Argues that private sector practices may be applied to the public sector and that customer...

Purpose – Explains (using a model and cases) how companies that lack a capability for continual strategic innovation can bring one into existence. Design/methodology/approach – Author developed histories of how continual innovation emerged or failed to emerge in six firms, drew conclusions...