airport industry using a solid empirical foundation. Available service productivity concepts, methods, measurements and their … service productivity model Target Groups Lecturer and students of service and innovation management, aviation and airport … management, airport planning Innovation manager, customer and user experience manager, airport manager and planer The Author …

Systematic Review of the Service Dominant Logic-Literature -- Opportunities and challenges for the German Airport … perspective, Jessica Scheler explores drivers and barriers affecting the ability to innovate in the airport industry. Findings …

viel Privatisierung braucht das deutsche Gesundheitswesen, um den gegenwärtigen und künftigen Herausforderungen adäquat … begegnen zu können? Inwieweit können durch Privatisierung Innovationen im Gesundheitswesen ermöglicht werden, und bleiben …

to their positive effects on the environment. Environmental regulation may induce innovations that are accompanied by …