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Lee, Sang M. - In: International journal of quality innovation 1 (2015) 1, pp. 1-5

In this inaugural issue of International Journal of Quality Innovation, the Editor-in-Chief reports the evolution of quality management and the need for innovative research for creating new quality values.

Persistent link: https://www.econbiz.de/10011304016

Knowledge and innovation in the new service economy

Andersen, Birgitte (contributor) - 2000

Persistent link: https://www.econbiz.de/10001496901

Ökologieorientierte Unternehmensnetzwerke : regionale umweltinformationsorientierte Unternehmensnetzwerke als Ansatz für eine ökologisch nachhaltige Wirtschaftsentwicklung

Störmer, Eckhard - 2001

Persistent link: https://www.econbiz.de/10001563485

Innovation and technology creation effects on organizational performance

Huang, Kuo-En; Wu, Jih Hwa; Lu, Shiau-Yun; Lin, Yi-Chia - In: Journal of business research : JBR 69 (2016) 6, pp. 2187-2192

Persistent link: https://www.econbiz.de/10011472158

Role of total quality management in service innovations : an empirical study of Pakistan’s financial services firms

Arshad, Arif Mohammad; Su, Qin - In: The journal of applied business research 31 (2015) 3, pp. 891-910

Persistent link: https://www.econbiz.de/10011304805

Constructing innovation service quality for department stores

Chen, Ming-Kuen; Lin, Yen-Ling; Chen, I-Wen - In: Total quality management & business excellence : an … 26 (2015) 5/6, pp. 482-496

Persistent link: https://www.econbiz.de/10011305713

Designing a user-centred public transportation services : an integrated quality service systems approach

Suzianti, Amalia; Nadhira Dhana Shafira - In: International journal of agile systems and management : … 14 (2021) 3, pp. 438-466

Persistent link: https://www.econbiz.de/10012668311

Mediation effect of service quality between service innovation and customer word-of-mouth in Indian higher education system

Manohar, Sridhar - In: International journal of business excellence 16 (2018) 2, pp. 127-148

Persistent link: https://www.econbiz.de/10011966946

Moving out of the silo : how service quality innovations can develop customer loyalty in Indonesia's hotels

Lemy, Diena; Goh, Edmund; Jie, Ferry - In: Journal of vacation marketing 25 (2019) 4, pp. 462-479

Persistent link: https://www.econbiz.de/10012166095

The influence of service quality, product quality, price, and innovation on customer loyalty at satay restaurant with the customer satisfaction as an intervening variable

Mulady, Rifda Zahida; Sumadi - 2023

Persistent link: https://www.econbiz.de/10014325903

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