Increasingly, manufacturing firms are turning to services as a new way of creating and capturing value. Despite the potential benefits, evidence suggests that many new product-service providers struggle to deploy service activities effectively, not least because they fail to reflect the presence...

Recent work on competitiveness has emphasized the importance of business networking for innovativeness. Until recently, insights into the dynamics of this relationship have been fragmented. This paper presents a systematic review of research linking the networking behaviour of firms with their...

This ebook focusing on Continuously Relevant and Responsible Organizations via Creativity, Innovation and Sustainability is an outgrowth of the June 2014 Performance Management Association (PMA) Conference. PMA focuses on performance measurement and management and - certainly - enhanced...