Chapter 1. Introduction -- Part 1: Concept and Framework for Cases Analysis from service science viewpoint -- Chapter 2. General Trend of service innovation using ICT and its impact on business innovation -- Chapter 3. ICT for Services by Generation – History and Future -- Part 2: Cases study...

This book is about the economic crises in Asia at the turn of the millennium. It explains how these crises changed the innovation and business production systems of China, Malaysia, Japan, Singapore, South Korea, Thailand, and Taiwan, investigating several different industries, including...