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~subject:"Innovation"
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Innovation
Dienstleistung
10
Services
10
Customer integration
9
Kundenintegration
9
Innovation management
8
Innovationsmanagement
8
Dienstleistungsinnovation
7
Dienstleistungssektor
7
Service industry
7
Service innovation
7
Consumer behaviour
6
Konsumentenverhalten
6
Dienstleistungsqualität
5
New product development
5
Produktentwicklung
5
Service quality
5
Betriebliche Wertschöpfung
4
Customer service
4
Experiment
4
Kundenservice
4
Schweden
4
Sweden
4
Value creation
4
Creativity
3
Customer satisfaction
3
Innovation diffusion
3
Innovationsdiffusion
3
Kreativität
3
Kundenzufriedenheit
3
Satisfaction
3
Arbeitszufriedenheit
2
Beziehungsmarketing
2
Bibliometrics
2
Bibliometrie
2
Business services
2
Einzelhandel
2
Encounter experience
2
Enterprise architecture
2
Forschung
2
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Collection of articles of several authors
1
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English
13
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Kristensson, Per
13
Witell, Lars
7
Gustafsson, Anders
5
Edvardsson, Bo
4
Andreassen, Tor Wallin
2
Colurcio, Maria
2
Fombelle, Paul
2
Lervik-Olsen, Line
2
Magnusson, Peter
2
Snyder, Hannah
2
Anderson, Laurel
1
Brodie, Roderick J.
1
Hipp, Christiane
1
McColl-Kennedy, Janet R.
1
Parasuraman, A.
1
Pilawa, Joanna
1
Schirr, Gary R.
1
Sebastiani, Roberta
1
Sjödin, Carina
1
Valtakoski, Aku
1
Witell, Lars.
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Journal of business research : JBR
2
Handbook of service science ; [Vol. 1]
1
International journal of product development : IJPD
1
International journal of quality and service sciences
1
Involving customers in new service development
1
Journal of retailing and consumer services
1
Journal of service management
1
The handbook of innovation and services : a multi-disciplinary perspective
1
The journal of services marketing
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ECONIS (ZBW)
13
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1
Managing ideas that are unthinkable in advance : a matter of how and where you ask
Kristensson, Per
- In:
Involving customers in new service development
,
(pp. 127-141)
.
2006
Persistent link: https://www.econbiz.de/10003593226
Saved in:
2
Exploring dualities of service innovation : implications for service research
Witell, Lars
;
Anderson, Laurel
;
Brodie, Roderick J.
; …
- In:
The journal of services marketing
29
(
2015
)
6/7
,
pp. 436-441
Persistent link: https://www.econbiz.de/10011418320
Saved in:
3
Linking service design to value creation and service research
Andreassen, Tor Wallin
;
Kristensson, Per
;
Lervik-Olsen, Line
- In:
Journal of service management
27
(
2016
)
1
,
pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
Saved in:
4
Defining service innovation : a review and synthesis
Witell, Lars
;
Snyder, Hannah
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
8
,
pp. 2863-2872
Persistent link: https://www.econbiz.de/10011507784
Saved in:
5
Service innovation for sustainable business : stimulating, realizing and capturing the value from service innovation
Kristensson, Per
(
ed.
);
Magnusson, Peter
(
ed.
); …
-
2019
Persistent link: https://www.econbiz.de/10011913578
Saved in:
6
Identifying categories of service innovation : a review and synthesis of the literature
Snyder, Hannah
;
Witell, Lars
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
69
(
2016
)
7
,
pp. 2401-2408
Persistent link: https://www.econbiz.de/10011490968
Saved in:
7
Exploring the ideation patterns of ordinary users: the case of mobile telecommunications services
Magnusson, Peter
;
Kristensson, Per
;
Hipp, Christiane
- In:
International journal of product development : IJPD
11
(
2010
)
3/4
,
pp. 289-309
Persistent link: https://www.econbiz.de/10003997983
Saved in:
8
Customers' experiences of co-creation during service innovation
Sjödin, Carina
;
Kristensson, Per
- In:
International journal of quality and service sciences
4
(
2012
)
2
,
pp. 189-204
Persistent link: https://www.econbiz.de/10009573201
Saved in:
9
Customer integration in service innovation
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
- In:
The handbook of innovation and services : a …
,
(pp. 301-317)
.
2010
Persistent link: https://www.econbiz.de/10003953576
Saved in:
10
Service innovation and customer co-development
Edvardsson, Bo
;
Gustafsson, Anders
;
Kristensson, Per
; …
-
2010
Persistent link: https://www.econbiz.de/10003968932
Saved in:
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