Swan, Jacky; Newell, Sue; Scarbrough, Harry; Hislop, Donald - In: Journal of Knowledge Management 3 (1999) 4, pp. 262-275
Begins with a critical review of the literature on knowledge management, arguing that its focus on IT to create a network structure may limit its potential for encouraging knowledge sharing across social communities. Two cases of interactive innovation are contrasted. One focused almost entirely...