Purpose – The purpose of this paper is to determine how a firm's strategic orientation affects service innovation capability and the resulting impact on market performance. Design/methodology/approach – A survey was administered to supply chain executives. Structural equation modeling was...

Purpose – The purpose of this manuscript is to assess the impact of logistics salience on logistics capabilities and performance. Specifically, the impact of logistics salience on logistics innovativeness and logistics service differentiation is measured along with logistics innovativeness and...

Purpose – The purpose of this paper is to develop a model of logistics innovation based on previous studies in the logistics literature and recommend opportunities for further research. Design/methodology/approach – A review of the following logistics journals is conducted: International...

Purpose – Aims to provide empirical evidence of the relationships between and among reverse logistics, resource commitment, and innovation. Design/methodology/approach – Mail surveys were sent to members of the Automobile Aftermarket Industry Association, a large trade association. Factor...