quality of services (QoS). We find that the effects crucially depend on network capacity levels. With limited capacity, as in … congestion-sensitive content; however, this creates more congestion for other existing content. By contrast, if capacity is … traffic management. These results are qualitatively robust to the extension of the ISP’s endogenous choice of network capacity. …

, 2008). We propose a theory-based metric using Data Envelopment Analysis which corrects for sample bias and considers … corrected efficiency score correlates well with standard Growth Theory indicators. …