The use of social media tools in the enterprise is expanding rapidly and yet, firms are still unclear about the overall value of this activity and how best to facilitate useful outcomes. The focus of this book is, from a managerial standpoint, the control of information, the extent to which such...

One of the common features of innovative SMEs identified from our previous surveys and in-depth interviews is innovation capability accumulated inside the firm, which enables them to create new products which meet customer needs and to cooperate with the other firms. The factors that SMEs...

Traditionally, neoclassical economics has been the guiding framework in the development of legislative and regulatory rules in the telecommunication markets. The regulatory perspective has long assumed a static environment. However, telecommunication markets have evolved into extremely dynamic,...

This paper investigates how spectrum policy affects the diffusion of innovation in the telecommunications sector, and is part of a general discussion on expanding spectrum policy aims to address sector innovativeness. We argue that innovation can be analytically depicted not only as the...

This paper builds up a vision for regulatory framework for ICT markets from a public utility perspective. Cloud computing is considered as a tool for serving small and medium enterprises and distributed intelligent applications like intelligent transport services, health care information...

This paper aims to explore the price plans offered by Thai mobile operators and analyse the role of demand characteristics in the development of new price plans. The paper also shows how demand affects a firm's degree of innovativeness in terms of the number of new price plans. The empirical...