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Solicited diaries as a means of involving patients in development of healthcare services

Elg, Mattias; Witell, Lars; Poksinska, Bozena; … - In: International journal of quality and service sciences 3 (2011) 2, pp. 128-145

Persistent link: https://www.econbiz.de/10009299639

A self-determination theory perspective on customer participation in service development

Engström, Jon; Elg, Mattias - In: The journal of services marketing 29 (2015) 6/7, pp. 511-521

Persistent link: https://www.econbiz.de/10011418356

Identifying categories of service innovation : a review and synthesis of the literature

Snyder, Hannah; Witell, Lars; Gustafsson, Anders; … - In: Journal of business research : JBR 69 (2016) 7, pp. 2401-2408

Persistent link: https://www.econbiz.de/10011490968

Defining service innovation : a review and synthesis

Witell, Lars; Snyder, Hannah; Gustafsson, Anders; … - In: Journal of business research : JBR 69 (2016) 8, pp. 2863-2872

Persistent link: https://www.econbiz.de/10011507784

Service innovation : a new conceptualization and path forward

Gustafsson, Anders; Snyder, Hannah; Witell, Lars - In: Journal of service research 23 (2020) 2, pp. 111-115

Persistent link: https://www.econbiz.de/10012216495

Against service innovation : why service innovation is not sustainable

Witell, Lars; Snyder, Hannah; Carlborg, Per - In: Debating innovation : perspectives and paradoxes of an …, (pp. 203-219). 2023

Persistent link: https://www.econbiz.de/10014228410

Service design in healthcare : a segmentation-based approach

Engström, Jon; Norin, Olof; De Gosson de Varennes, Serge; … - In: Journal of service management 33 (2022) 6, pp. 50-78

Persistent link: https://www.econbiz.de/10013537611

Managing ideas for the development of new products

Nilsson, Lars; Elg, Mattias; Bergman, Bo - In: International journal of technology management : IJTM 24 (2002) 5/6, pp. 498-513

Persistent link: https://www.econbiz.de/10001708365

Sustainable development in organizations : studies on innovative practices

Elg, Mattias (ed.); Eilström, Per-Erik (ed.); … - 2015

1. Sustainable development in organizations / Mattias Elg ... [et al.] -- 2. Subsidiarity in the organization - a key issue to prevent psychosocial risk / François Danelliou -- 3. Lean implementation, work environment and sustainability / Jörgen Eklund, Agneta Halvarsson Lundkvist and Pernilla...

Persistent link: https://www.econbiz.de/10011851896

Sustainable development in organizations : studies on innovative practices

Elg, Mattias (ed.); Ellström, Per-Erik (ed.); … - 2015

Persistent link: https://www.econbiz.de/10011712448